Automating racing session setup across an entire venue
A repetitive, machine-by-machine setup routine is now one centralized workflow. Venue managers prepare and launch competitions in a few clicks instead of a few dozen.
Service
Workflow automation
Workflow
Competition setup & session launching
Challenge
Manual, game-by-game setup on every rig
Solution
Reusable presets launched from one interface
Results
Per-rig setup down from 2–3 min to 20–30 sec — or one launch for the whole venue
The challenge
Starting a racing session took a lot more than picking a game.
Employees had to find the right rig, open the game, dig through its menus, pick a track and vehicle, set up the session rules — then do the whole thing again on the next machine.
That routine caused a handful of real problems:
session prep took too long
the same settings had to be re-entered again and again
every game had its own interface and its own quirks
employees needed game-specific technical knowledge just to run the floor
a mistake anywhere could delay a session or throw off a competition
managers had less time left over to actually greet and help customers
busy periods put real strain on staff
Before — the manager configures every rig by hand, one machine at a time
The automation opportunity
This wasn’t a problem you could fix by making one screen faster. It needed real coordination between the venue’s central management software and the individual rigs themselves.
A lot of racing sessions follow predictable formats — same track, same vehicle category, same lap count and session length, over and over. Employees were rebuilding that configuration from scratch every single time.
Those recurring formats could become presets instead, launched from one place. The goal wasn’t shaving a few seconds off one step. It was cutting out the unnecessary steps altogether.
The solution
We built a workflow where a manager configures a competition once, then reuses it as many times as they want.
Each preset holds everything needed to prepare a session. Pick one, and the central platform sends instructions to custom launcher software installed on the rigs — the launcher opens the right game and applies the configuration on its own. A connected kiosk adds a simpler interface for the tasks staff run most often.
A long chain of manual, machine-specific steps collapses into one action.
After — one cloud preset launches every rig simultaneously
Before automation
1Choose an available racing rig
2Open the required game
3Navigate through the game menus
4Select the track and vehicle
5Configure the race format
6Repeat the setup on additional rigs
7Check that every machine uses matching settings
8Start the customer session
9Collect and communicate results manually
After automation
1Select a prepared competition preset
2Assign the participating rigs or customers
3Launch the session
4Share the generated results page
Key workflow improvements
01
Configure once, reuse repeatedly
Frequently used competition formats live as presets now.
No rebuilding the same session every time a new customer or group walks in.
02
Control multiple systems centrally
The venue runs its racing rigs from one management interface.
No more setting up every machine on its own.
03
Reduce dependence on technical knowledge
Game-specific configuration steps sit behind one consistent workflow.
Employees can launch a session without memorizing every game’s menus and terminology.
04
Improve consistency
Presets shrink the differences between sessions.
Every participant races under the same intended conditions, no matter who set it up.
05
Connect operations with customer engagement
The workflow doesn’t stop when the race does.
Results publish to a public URL, so customers can look back at their run and share it.
Implementation approach
The project combined cloud software with custom software running locally on the racing rigs themselves.
Architecture note
The SaaS platform handles users, presets, session data, and results; launcher software on each rig handles the machine-level work. That split let us automate the entire workflow without asking the racing games themselves to double as venue-management software.
Implementation focused on:
Reliable cloud-to-machine communicationReusable competition configurationClear status information for venue managersError handling when a rig or game is unavailableA simplified interface for frequent tasksSupport for adding new games and configurations over time
The result
Managers now spend less time wrestling with game interfaces and more time actually serving customers.
The numbers tell it plainly. Setting up a session used to take 2–3 minutes per rig, every single time. Now a preset takes 2–3 minutes to create — once — and after that, launching takes 20–30 seconds per rig, or about a minute to start the whole set at once for a group session. Employees handle more participants during busy stretches, and new hires need far less game-specific training to get going.
The venue also ends up with a repeatable operational process — one that’s easier to scale to more rigs, more events, and more locations down the line.
“
Instead of spending most of our prep time buried in game menus, our managers can focus on the customers and launch a prepared competition in a few steps.
— Venue manager
Business impact
✓
Greater operational capacity
Per-rig setup dropped from 2–3 minutes to 20–30 seconds — a full group session now launches in about a minute.
✓
More consistent service
Presets make the experience less dependent on which employee happens to run the session.
✓
Simpler employee onboarding
New managers learn one central workflow instead of every game’s interface.
✓
Better customer interaction
Employees have more time to welcome customers, explain the experience, and actually help.
✓
A foundation for expansion
The workflow can absorb more games, more competition types, and more venue locations without breaking a sweat.
Redesign the process, not just the clicks
Real workflow automation isn’t just about making individual actions faster — it’s about redesigning the process so the repetitive work stops needing to happen at all.
By connecting the management platform directly to the venue’s racing rigs, a technical setup routine turned into a streamlined operational workflow.
Automating racing session setup across an entire venue
A repetitive, machine-by-machine setup routine is now one centralized workflow. Venue managers prepare and launch competitions in a few clicks instead of a few dozen.
Project overview
ServiceWorkflow automation
WorkflowCompetition setup & session launching
ChallengeManual, game-by-game setup on every rig
SolutionReusable presets launched from one interface
ResultsPer-rig setup down from 2–3 min to 20–30 sec — or one launch for the whole venue
01
The challenge
Starting a racing session took a lot more than picking a game.
Employees had to find the right rig, open the game, dig through its menus, pick a track and vehicle, set up the session rules — then do the whole thing again on the next machine.
That routine caused a handful of real problems:
session prep took too long
the same settings had to be re-entered again and again
every game had its own interface and its own quirks
employees needed game-specific technical knowledge just to run the floor
a mistake anywhere could delay a session or throw off a competition
managers had less time left over to actually greet and help customers
busy periods put real strain on staff
Before — the manager configures every rig by hand, one machine at a time
02
The automation opportunity
This wasn’t a problem you could fix by making one screen faster. It needed real coordination between the venue’s central management software and the individual rigs themselves.
A lot of racing sessions follow predictable formats — same track, same vehicle category, same lap count and session length, over and over. Employees were rebuilding that configuration from scratch every single time.
Those recurring formats could become presets instead, launched from one place. The goal wasn’t shaving a few seconds off one step. It was cutting out the unnecessary steps altogether.
03
The solution
We built a workflow where a manager configures a competition once, then reuses it as many times as they want.
Each preset holds everything needed to prepare a session. Pick one, and the central platform sends instructions to custom launcher software installed on the rigs — the launcher opens the right game and applies the configuration on its own. A connected kiosk adds a simpler interface for the tasks staff run most often.
A long chain of manual, machine-specific steps collapses into one action.
After — one cloud preset launches every rig simultaneously
Before automation
1Choose an available racing rig
2Open the required game
3Navigate through the game menus
4Select the track and vehicle
5Configure the race format
6Repeat the setup on additional rigs
7Check that every machine uses matching settings
8Start the customer session
9Collect and communicate results manually
After automation
1Select a prepared competition preset
2Assign the participating rigs or customers
3Launch the session
4Share the generated results page
04
Key workflow improvements
01Configure once, reuse repeatedly
Frequently used competition formats live as presets now.
No rebuilding the same session every time a new customer or group walks in.
02Control multiple systems centrally
The venue runs its racing rigs from one management interface.
No more setting up every machine on its own.
03Reduce dependence on technical knowledge
Game-specific configuration steps sit behind one consistent workflow.
Employees can launch a session without memorizing every game’s menus and terminology.
04Improve consistency
Presets shrink the differences between sessions.
Every participant races under the same intended conditions, no matter who set it up.
05Connect operations with customer engagement
The workflow doesn’t stop when the race does.
Results publish to a public URL, so customers can look back at their run and share it.
05
Implementation approach
The project combined cloud software with custom software running locally on the racing rigs themselves.
Architecture note
The SaaS platform handles users, presets, session data, and results; launcher software on each rig handles the machine-level work. That split let us automate the entire workflow without asking the racing games themselves to double as venue-management software.
Implementation focused on:
Reliable cloud-to-machine communication
Reusable competition configuration
Clear status information for venue managers
Error handling when a rig or game is unavailable
A simplified interface for frequent tasks
Support for adding new games and configurations over time
06
The result
Managers now spend less time wrestling with game interfaces and more time actually serving customers.
The numbers tell it plainly. Setting up a session used to take 2–3 minutes per rig, every single time. Now a preset takes 2–3 minutes to create — once — and after that, launching takes 20–30 seconds per rig, or about a minute to start the whole set at once for a group session. Employees handle more participants during busy stretches, and new hires need far less game-specific training to get going.
The venue also ends up with a repeatable operational process — one that’s easier to scale to more rigs, more events, and more locations down the line.
“
Instead of spending most of our prep time buried in game menus, our managers can focus on the customers and launch a prepared competition in a few steps.
— Venue manager
Business impact
✓
Greater operational capacity
Per-rig setup dropped from 2–3 minutes to 20–30 seconds — a full group session now launches in about a minute.
✓
More consistent service
Presets make the experience less dependent on which employee happens to run the session.
✓
Simpler employee onboarding
New managers learn one central workflow instead of every game’s interface.
✓
Better customer interaction
Employees have more time to welcome customers, explain the experience, and actually help.
✓
A foundation for expansion
The workflow can absorb more games, more competition types, and more venue locations without breaking a sweat.
Redesign the process, not just the clicks
Real workflow automation isn’t just about making individual actions faster — it’s about redesigning the process so the repetitive work stops needing to happen at all.
By connecting the management platform directly to the venue’s racing rigs, a technical setup routine turned into a streamlined operational workflow.